We're here to help
If you encounter a malfunction or an error message while working with our products, you have three possible ways to contact our support team:
- Call our Support-Hotline
- Send an e-mail
- Fill in the support request form
The Geocom hotline guarantees prompt telephone support. Software questions are expertly answered by application engineers. With Geocom Support, unnecessary operating disruptions can be avoided.
- Support-Hotline Switzerland: +41 31 561 54 00
- Support-Hotline Germany: +40 89 839315 100
Our partners in other countries also offer direct customer support.
Geocom offers its customers the opportunity to take out a maintenance contract for the software. From automatic update delivery to on-site support and remote maintenance, almost any service is possible. It can be said that Geocom customers receive maximum support!
In order to provide assistance quickly and easily, Geocom has a tool that facilitates remote access to the client’s PC.